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Modify package price - old clients unaffected

Planned Phil G. 18/10/2020 - 16:13

When I lower or increase a package price, is it possible to only affect new orders? This means old or existing clients will pay same price during their first order.

For example, old client ordered hosting at $8 per year. I increase that package price to $10 per year. Old clients should continue paying $8 per year while new clients and new orders will pay $10 per year.

Comments (3)

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AH

25/10/2020 - 09:12

I fully support this idea, as it changes the prices of products but old customers cannot be affected.

as the WISECP is not correct this feature is important.

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Adam B.

08/11/2021 - 00:37

Are you serious? This is rally what WISECP does when you change a package price???

I've not migrated yet but it's lots of little things that keep cropping up that are making me think twice about this migration. It's absurd if changing a price affects all clients. That is just a ridiculous thing to do.

I can't imagine this would be intentional so is it a bug?

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Wisecp Official Response

08/11/2021 - 01:24

Hi Adam B.

In WISECP, orders are linked to products. If you change the price of a product, the order it is linked to is now billed at the new price. In this way, if you apply an increase in the prices of the services you offer, it is automatically processed on all orders. There is no bug about this. This is more profitable for your business. Because you may need to make reasonable price increases. Customers do not mind reasonable price increases for the services they receive. Because everyone knows that in some cases price increases are necessary. Unless, of course, you're making an 800% raise :)

However, it would be much better to prefer this with an optional adjustment. It will most likely be possible in the future.

Kind Regards.

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