Pedido
Is it possible to setup an incoming mail server in Wisecp so clients can directly reply to ticket email notification and their reply will appear in ticket inside Wisecp?
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Ajude a equipa de produto a perceber quantos clientes precisam desta funcionalidade.
maybe this feature like email pipe / email piping,
0 pessoas consideraram útil
And it had to be more than only one e-mail mail server connection. It would be nice if it connected with the departments, and all departments need an own mail connection.
0 pessoas consideraram útil
Support that this feature must be implemented, in whmcs it is possible. when the customer opens a support ticket he just needs to respond directly to his email, this response appears inside the whmcs, without the need for him to respond directly in the customer area. but with WISECP this recruit is missing. I hope it is considered and attributed.
2 pessoas consideraram útil
I hope this gets done since no android/ios apps for Wisecp admin. Much easier to reply in tickets via email than logging in to Wisecp admin area to do so.
1 pessoa considerou útil