ITSM - Features like Change-, Incident-, Request- Management

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Dear Support, we would be very happy about the features like an ITSM - Features like Change-, Incident-, Request- Management. To offer regulated and professional support in the ticket system. I think this will make WiseCP even more attractive, especially when it comes to ITIL certifications. You can find more about this topic here https://de.wikipedia.org/wiki/Change_Management_(ITIL) If you have any questions, please contact me. Best regards