Android and iOS app for ticket and chat

Phil G. 提交于 19 5月 2020 4 条评论

需求

Are there plans to have mobile apps for easy management of tickets and chat on the go? You can not always be in front of the computer.

为此需求投票帮助产品团队了解有多少客户需要此功能。

官方更新 WISECP 产品团队

Thank you for your suggestion. This feature, together with additional improvements, is now available in WISECP 5. In other words, the capability requested here has been addressed in the WISECP 5 release. If you are using an earlier version, please review the WISECP 5 release and update information so you can benefit from this feature and the other enhancements included in that version. The WISECP 5 admin panel was redesigned and is fully responsive: support tickets and chat can be handled from your phone or tablet browser without installing a separate app. We appreciate your feedback and your contribution to improving WISECP.

讨论

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Joti P.

3 年前

Super interesting

Ole S.

6 年前

An easy webapp would be nice. Just a link like host.tld/admin/support - where all admins can login and see only the support section.

WISECP Product Team 官方

6 年前

Hello The support system ticket areas is fully mobile compatible for easy chat. Thanks.

Ricky R.

4 年前

That is true but it is much easier as an admin to open an app and the ability to stay logged in and use fido2 compliant bio-metrics to ensure security. It is nice that the app is adaptive to browser screens do not get me wrong however, apps makes the work flow so much better and faster.