全部需求

Carbon Copy - CC Option in ticket response.

Ahmed G. 3 条评论

需求

Hi, Please introduce the CC option in replying to a ticket from the support desk. Thanks, Gul.

为此需求投票 帮助产品团队了解有多少客户需要此功能。

讨论

Ahmed G.

Any update on this please?

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Ahmed G.

It is sad to notice that this is not considered in version 3.1.9. It is a fundamental feature of any good help desk. Likewise, "Ticket Merging" should be introduced in WiseCP a ticket merge feature Thanks.

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Ahmed G.

This is still not available in 3.1.9.1 The status of this is "Under Consideration". But for which version? please confirm.

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成为第一个为此需求补充背景信息的人。