Hi, Please introduce the CC option in replying to a ticket from the support desk. Thanks, Gul.
It is sad to notice that this is not considered in version 3.1.9. It is a fundamental feature of any good help desk. Likewise, "Ticket Merging" should be introduced in WiseCP a ticket merge feature Thanks.
This is still not available in 3.1.9.1 The status of this is "Under Consideration". But for which version? please confirm.
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