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Carbon Copy - CC Option in ticket response.

Under Consideration Web Design Labs 09/05/2024 - 15:24

Hi,

Please introduce the CC option in replying to a ticket from the support desk.

Thanks,
Gul.

1 I like this idea 0

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Web Design Labs

13/09/2024 - 10:03

It is sad to notice that this is not considered in version 3.1.9. It is a fundamental feature of any good help desk.
Likewise, "Ticket Merging" should be introduced in WiseCP a ticket merge feature

Thanks.

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