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Carbon Copy - CC Option in ticket response.

Under Consideration Web Design Labs 09/05/2024 - 15:24

Hi,

Please introduce the CC option in replying to a ticket from the support desk.

Thanks,
Gul.

2 I like this idea 0

Comments (3)

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Web Design Labs

30/12/2024 - 13:17

Any update on this please?

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Web Design Labs

13/09/2024 - 10:03

It is sad to notice that this is not considered in version 3.1.9. It is a fundamental feature of any good help desk.
Likewise, "Ticket Merging" should be introduced in WiseCP a ticket merge feature

Thanks.

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Web Design Labs

07/12/2024 - 12:31

This is still not available in 3.1.9.1
The status of this is "Under Consideration". But for which version? please confirm.

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