Do you have an
idea or suggestion?

Share a feature, ideas or suggestions to the community. Review the requests and vote.

Create a Request

Manual renewal option

Under Consideration Phil G. 17/05/2020 - 01:10

Thank you for adding Manual setup for order. But there is still no Manual approval for renewal!

In Package > Core > Server, Automatic setup is only for order. How about renewal?

https://demo.wisecp.com/admin/products/hosting/edit?id=20&settings=informations

Thank you for option to hide Renewal button. But it should be possible to make it appear before service duration ends.

For example, I give free plan that can be renewed yearly. I want renew button to appear, 14 days before it expires. Client can then renew BUT I want to manually approve or decline that renewal. If I decline, I will tell him to upgrade to a paid plan. This is based on his usage, etc.

I hope I am clear. Thank you!

Comments (6)

Write a Comment
Phil G.

17/05/2020 - 02:05

On why free plans must be renewed, it is because you want to know if the client is indeed using his free plan. If he uses it, of course he will renew. But we want to prevent abuse, because currently you can immediately renew multiple times and make the free plan unlimited in years. Hence, I was asking if renew can also appear on expiry only and if renewal can be manually approved too.

Reply
Phil G.

17/05/2020 - 01:55

You should have complete control over the plans you offer to prevent abuse. This is why I am telling Wisecp should have complete control over

-able to set number of orders for plan per account
-able to manual approve order and also "renewal"
-able to disable renewal
-able to make renewal button appear before expiry/on expiry; only for free plans since anyone can spam renew for free plan and his plan will be renewed endlessly.

Reply
Wisecp Official Response

17/05/2020 - 01:24

Hello,

> For example, I give free plan that can be renewed yearly. I want renew button to appear, 14 days before it expires. Client can then renew BUT I want to manually approve or decline that renewal. If I decline, I will tell him to upgrade to a paid plan. This is based on his usage, etc.

This seems more like a special request for you. But we will publish this request and follow the likes of your post.

Thank you for your interest.

Reply
Phil G.

17/05/2020 - 01:53

Hello Omur,

Thanks for your reply.

This is not special since other billing software has such features to prevent abuse.

Please check

https://hostedtalk.net/t/tetahost-free-directadmin-shared-webhosting-softaculous-cloudlinux-germany-or-france/4744

"You really need to check your offers. I tried to order multiple (4) free plans (because there is no limit advertised) and then my account gets locked. It is your fault that you do not specify a limit, like 1 per customer, not client for ordering multiple free plans. You really need to increase your security levels and your transparency, as your service is screaming to be abused."

Reply
Wisecp Official Response

17/05/2020 - 01:56

You can use the coupon feature to prevent abuse. The first year is free and the following years cannot be renewed without paying.

Reply
Phil G.

17/05/2020 - 02:01

But that is for paid plan made free using coupon. What about for "free plans" that must be renewed? Also how to limit 1 per account for free plan?

Reply

Do you have any questions?

Feel free to contact us
Contact Us
Copyright © 2024. All Rights Reserved.
Join Our Discord Channel
Top