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Detailed Information About Domain Renewal and Redemption

Under Consideration WebDigHost 04/05/2025 - 02:44

Currently, the domain renewal and deletion process can be confusing for clients, as additional fees during the Renew Grace Period, Redemption Period, and Pending Delete are not indicated in the client panel. This can result in unpleasant surprises for clients when renewal prices increase due to additional fees or the need to restore a domain.

Proposed Improvement:
We would like to see a feature implemented in WiseCP to clearly display information related to these domain lifecycle stages, including:

- Visual Indicators: Clearly show when a domain is in "Renew Grace Period", "Redemption Period", or "Pending Delete", using different colors or icons for easy identification.
- Detailed Pricing: Display renewal prices transparently for each lifecycle stage, including additional costs during the redemption period and when the domain is in the pending delete status.
- Expiration Alerts: Send proactive notifications to clients when their domains enter any of these stages, with detailed information about available options and associated costs.
- Explanatory Documentation: Include an accessible explanation about the domain lifecycle stages and how they affect renewal costs, so clients know what to expect.

This improvement will allow WiseCP clients to manage their domains more efficiently and transparently, avoiding surprises and issues during the domain renewal and deletion process. It will also reduce the risk of domain loss due to lack of information, providing a more user-friendly and professional experience.

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